FAQs

A heat pump is an energy-efficient system that transfers heat between your home and the outside environment. In cold weather, it draws heat from the outside air and brings it indoors. In warmer weather, it reverses the process, acting like an air conditioner by expelling heat from inside your home. Heat pumps can deliver both heating & cooling, making them versatile all-year-round systems.

Ducted heat pumps use a system of air ducts to distribute air throughout your home, which is ideal if your home already has ductwork.- Ductless heat pumps (also called mini-split systems) do not require ducts. Instead, they use individual indoor units to heat or cool specific rooms or zones, providing a flexible option for homes without existing ductwork or for targeted heating and cooling.

The amount of money a heat pump saves depends on numerous factors, including your current heating system, energy rates, and home size. On average, heat pumps are 3-4 times more efficient than traditional heating systems, which can result in energy savings of up to 50% on your heating and cooling bills. Over time, these savings can significantly offset the initial investment.

The warranty on your heat pump unit can vary depending on the manufacturer and model. At Presidential Ventilation Systems Ltd., we typically offer heat pumps with warranties ranging from 5 to 12 years for parts and, in some cases, extended warranties on compressors. We also provide warranties for our installation services. Contact us to get specific details about the warranty on the heat pump you're considering.

Yes, registering your heat pump is important to activate the manufacturer’s warranty. We encourage all our customers to register their heat pump as soon as it’s installed. Don’t worry—our team can assist you with the registration process to ensure your warranty is fully active.

Heat pumps are typically controlled via a wall-mounted thermostat or a remote control. Many modern heat pumps also come with smart control options, allowing you to adjust settings using a smartphone app. This gives you the flexibility to manage your home's temperature from anywhere, ensuring maximum comfort and energy efficiency.

Yes, heat pumps can help control humidity levels in your home. During the cooling mode, heat pumps remove excess moisture from the air, helping to maintain a comfortable indoor environment. Some heat pump models come with advanced humidity control features for even better performance.

While heat pumps are efficient and reliable, they can sometimes need help to provide sufficient heat in areas with extremely cold winters. For added peace of mind, a backup heat source like a gas furnace, wood stove, or electric heater can ensure your home stays warm even in the coldest conditions. Presidential Ventilation Systems Ltd. can help you assess whether a backup system is right for you.

To keep your heat pump functioning efficiently, regular maintenance is essential. This includes:- Cleaning or replacing air filters every 1-3 months.- Inspecting the outdoor unit to ensure it’s free of debris and obstructions.- Scheduling annual professional maintenance, which includes checking refrigerant levels, inspecting electrical components, and cleaning coils. At Presidential Ventilation Systems Ltd., we offer maintenance packages to ensure your heat pump is always in top shape.

Daikin is a global leader in heat pump technology, known for its innovative, energy-efficient, and durable products. Daikin heat pumps offer advanced features such as smart controls, exceptional efficiency, and superior temperature regulation. At Presidential Ventilation Systems Ltd., we proudly provide Daikin products because of their proven reliability and excellent warranty coverage.

Since 1993, Presidential Ventilation Systems has been dedicated to providing top-quality heat pump services. Our BBB A+ rating is a testament to our commitment to customer satisfaction, and we offer flexible financing options through Financeit to make your investment in a heat pump more affordable. With decades of experience, skilled technicians, and a passion for exceptional service, we are your trusted partner in home comfort.

Finance it AND Comfort Owl

Yes, modern heat pumps are created to work efficiently in cold climates. However, in areas where temperatures frequently drop below freezing, consider a cold-climate heat pump or install a backup heating system. At Presidential Ventilation Systems Ltd., we offer solutions specifically tailored to the needs of cold-climate homes.

You can schedule an installation or request a free quote by contacting us directly. Our experienced technicians will assess your home and recommend the best heat pump solution for your needs. We offer convenient scheduling and ensure a seamless installation process. Call us today to get started!

Financing allows you to enjoy a new, efficient heat pump system right away while spreading the cost into manageable monthly payments. Benefits include low monthly rates, flexible terms, and competitive interest rates; all designed to help you stay comfortable and in control of your budget.

We recommend checking your heat pump filter every month and cleaning or replacing it—depending on the type—at least once every three months. During peak seasons like summer and winter, more frequent maintenance may be necessary. Keeping the filter clean helps maintain proper airflow, improves indoor air quality, and extends the life of your system.

Yes, many filters are simple to replace on your own. However, if you’re unsure, our technicians are happy to show you how during a visit or include filter replacement as part of your scheduled maintenance service.

Our comprehensive maintenance service includes cleaning and inspecting all major components, checking refrigerant levels, and ensuring all electrical connections are secure. Regular maintenance helps prevent costly breakdowns, improves efficiency, and keeps your system running reliably year-round.

In most cases, manufacturer warranties cover parts but do not include labor costs. Labor coverage may depend on the specific warranty or service agreement you have. It’s always a good idea to review your warranty details or ask your HVAC provider about additional protection options.

For summer, ensure your outdoor unit is clear of debris and has proper airflow. For winter, keep the unit free of snow and ice. The best preparation is scheduling a professional tune-up before each season to ensure your system is ready for the change in temperature.

Annual maintenance is typically required to maintain your warranty. Maintenance twice a year; once in the spring for cooling and once in the fall for heating can help ensure maximum efficiency and reliability every season, and possibly catch any needed repairs prior to busy seasons (summer and winter).